Privacy Policy
Introduction
Company Mobex OÜ (hereafter: us) protects and respects Your privacy.
This Privacy Policy explains how we use the information You have given us and how can You give us necessary instructions to restrict the use of this information.
Please read this document carefully to fully understand our regulations on processing personal data. To whichever website connected to ours You give Your personal data, You also give us the right to collect, store, use and publish this data in compliance with the given Privacy Policy.
This Privacy Policy applies to You if You have signed a customer’s Contract with us, expressed a wish to receive our offers or also have sent us an inquiry through our website.
Named websites are managed by us. We follow the EU’s Data Protection Directive called EU General Data Protection Regulation (GDPR) and other regional regulations of it, supporting the protection of Your personal data on the highest level possible.
We are a company registrated in the Republic of Estonia under registration number 11445366 and our legal address is Madara 33, 10613 Tallinn, Estonia.
What kind of information do we collect?
Below You find a list of information that we can collect and process.
Information that You give us by filling in forms. This provision covers mostly the inquiry forms on our websites but is not limited to them. This category also includes information that You submit to us when You submit an order for our services, publish materials on our websites (if it is allowed on the website), submit an inquiry for additional services or use other services that we may offer You in the future.
Besides that, we are allowed to process some kinds of information from You, if You have taken part in a contest or an advertisement campaign, that is organized by us or another company that is in our group, also when You inform us of a problem on our website.
If You send us a message, we can store the conversation history.
We can also turn to You with a request to take part in some of our research surveys, but You are not obligated to answer the message.
We save the information about transactions and orders made by You through our website; information about Your visited pages on our website (including information about traffic, location, blogs, also other info concerning connection that is important to us for presenting an invoice or other purposes), also info about resources that You have access to; Other information or knowledge, that You submit through our website or via e-mail.
Data processing required for completing the Contract
On this legal basis, we process the data when it is necessary for completing the agreement with You or on Your request prior to signing the Contract. We use the below information for written purposes to provide and guarantee the provision of services authorized in the Contract.
We use Your information on below purposes:
To have an opportunity to send You additional information about our company, products or services, that You have requested to receive or we think You might be interested in seeing (only if You have given us permission to contact you for such purpose);
To ensure that content on our webpages is presented in the most convenient way for You and best suited for Your computer;
To provide You with the necessary assistance if You have asked for more information about the product or if You have sent us any other kind of request;
To ensure that we can fulfill our obligations in accordance with the agreements between You and us; in which case You consent to the disclosure of Your personal information in cases, where fulfilling these obligations requires Your personal information to be provided to agents, suppliers or other third parties who are involved in the execution of Contracts signed between You and us;
To provide You with an opportunity to browse interactive features of our services, if You decide to use these services;
To inform You about changes in our services;
So that we can fulfill our obligations under our laws and other normative documents;
To organize the monitoring of the use of webpages, with the aim of improving the work of our services as well as of the websites themselves.
In some cases, we need to process your personal information, because the law obliges us to do so. If the obligation to process the data comes from the law, then neither we nor You can affect the data processing.
On this legal basis, we process data for the following purposes:
Answering information requests from Public Authorities and Government Office
Informing the Data Protection Inspectorate and the data subject about personal data violations.
You will not receive commercial messages from us for which You have not applied for, without Your previous consent.
We keep the information You have shared to us and we have collected, to make it more convenient for You to access your inquiries and requests.
To obtain general information about production, purchases, geographic and demographic aspects, data analysis tools are in use.
Publishing information
We may disclose Your personal information to any member of our corporate group: our subsidiaries, parent companies and their affiliates.
We also have the right to disclose Your personal information in the following circumstances:
If we sell or purchase any business (in whole or in part) or assets, we may disclose Your personal information to a potential seller or buyer of this business or assets, as well as sell and transfer personal information collected through websites regarding the sale of this business or assets.
If a company or a significant part of its assets are acquired by a third party, personal data provided by our customers to us, will belong to the transferable assets.
Some information may be subject to disclosure for the purpose to fulfill our obligations in accordance with the Contract signed between You and us.
Information may also be forwarded if we are under an obligation to disclose Your personal information to ensure compliance with the law, to organize the operation of our systems or to protect our rights, property, security, subsidiaries, affiliates, our clients or other persons. This provision also refers to the exchange of information with other companies and organizations to protect against fraud and reduce credit risk.
We have the right to forward Your personal information to trusted third parties who work with us on the management, administration or servicing of our webpages, provided that these parties agree to maintain the confidentiality of this information. These third parties are called data processors; These include payment systems, transport companies, Customs Brokers and Customs Services.
Data backup copies are maintained by a certified service provider for disaster recovery systems.
How do we protect Your information?
We take our commitment to data security seriously and implement the most appropriate physical and technical resources for this purpose by regularly refining them. We maintain strict security procedures for storing customer information and disclosing information.
All confidential credit information is transmitted using Secure Socket Layer (SSL) technology. SSL is a reference protocol that allows one to encrypt personal information and data about credit and debit cards, as well as securely transmit this data over the Internet.
In compliance with the above provisions, we oblige to take appropriate security measurements to prevent unauthorized access to Your personal data, modification, disclosure or destruction of it.
However, data transmission over the Internet is not absolutely secure. Although we commit ourselves to make the maximum effort to protect Your personal information, we can not guarantee the security of the data that is being transmitted through our webpages, therefore, You are responsible for Your data transmission.
The information that we receive from You can be passed beyond the borders of Your country and stored outside the borders of Your country. Your data processing may also be carried out by staff located outside of Your country's borders but working in our company or in one of our supplier's companies. This staff may, among other things, be used to complete the order submitted by You on our website, processing card payment information, as well as providing support services.
By submitting your personal information to us, You agree to the principles outlined above in transmitting, storing and processing them. We oblige to take all reasonably necessary steps to ensure that Your data is processed securely in accordance with these privacy policies and ensure that the data is transmitted under our control in accordance with data protection requirements.
Do we use Cookie files?
Yes, our websites use Cookies. Cookie files are parts of the data that the web server sends to the browser, which in return allows the server to receive certain information from the web browser. We use Cookie files to perform some tasks.
This way, we can realize purchasing algorithms in direct mode, perform successive control over traffic, and optimize system administration by collecting information about certain parameters of Your computer, including the IP address (if available), the operating system version, and the type of browser in use.
All this information about our user’s activity is just statistical and does not allow us to identify You.
You can refuse to accept cookies by activating the necessary browser setting. However, in this case, access to some parts of our webpages may be limited. Different web browsers use different methods to disable cookies. Detailed information is available at http://www.aki.ee/et/kupsised.
Terms of Use
Our Terms of Use are part of the Terms and Conditions that you can access by clicking on the link below: Terms and Conditions. You can also order a printed copy of the terms and conditions
Changes to Privacy Policy
We reserve the right to make changes to the Privacy Policy at any time. All changes made to this Privacy Policy are included on this page, so we recommend checking this page periodically to review made changes in time.
If the changes we have made are not satisfactory, You will be able to ask us to delete the data collected about You. You can read about this in the "Customer Rights" section below.
Transfer
We have the right to change the ownership of the business or its organizational structure without interrupting the operation our webpages and related services. We also have the right to sell some of the assets related to websites.
Please note that upon occurrence of such events, we may transfer all or part of Your information to the company that acquired all or part of our assets or to another company with whom we have completed the merging procedure.
In this case, we oblige, as much as possible, to require the unifying company to comply with these Privacy procedures in their current version, with all the corrections and additions introduced.
However, we can not guarantee that a merging or interconnecting company will comply with analogous rules regarding the confidentiality of information or will process Your data in the same manner as provided in these Privacy provisions.
Customer Rights
You have the right to ask us a copy of Your data that we process. This application must be submitted digitally signed. This information will be provided to You free of charge. We always try to support the accuracy and timeliness of personal information that we receive, and we collect only the data necessary for the successful operation of the services You use.
You also have the right to ask us to delete all Your data and remove it from the system. In this case, Your purchase sales documents will be anonymized, and Your data and correspondence history will be deleted from the system.
For this reason, let us know if Your personal information has changed or if You do not want to receive messages from us, and we will correct, update or remove Your personal information according to Your request.
You also have the right to request transmission of data provided by You to us, to third parties, both written and electronic, if technically possible.
You are entitled to ask us not to use Your personal information for marketing purposes. This includes the right to refrain from advertising and direct marketing.
You may use this right at any time: for this You must send us an email to info@klienditahvel.ee or an ordinary letter to the address at the end of the Privacy statement, requesting us to stop contacting You for these purposes.
Generally, we will inform You (before collecting Your data), whether we intend to use them for similar purposes, as well as whether we intend to forward Your information to third parties for similar purposes in the future.
Sometimes You may find links on our websites that are in one way or another linked to our affiliate networks, advertisers, or affiliate websites. If You continue to some of these websites through the link, please note that these websites have their own Privacy Policy and that we are not responsible for the content of their settings. Please refer to the Privacy Policies that apply on those websites before submitting Your personal information to those websites.
If personal information stored with us needs to be corrected or updated, we ask You to kindly inform us about it.
We will keep Your information, including Your correspondence and other information that You have shared with us, for as long as You have requested this information to be removed from the system.
You have the right to file a claim or complaint with the Data Protection Inspectorate – Väike-Ameerika 19, 10129 Tallinn, info@aki.ee, www.aki.ee.
For contacting us
If You have any questions about this Privacy Policy, our website administration or the procedures for using our websites, please send them via e-mail to info@klienditahvel.ee or via regular mail to the following address:
Mobex OÜ
Madara 33
10613 Tallinn
Estonia